TrueSecure Guide
  • Getting Started
  • Backup Format Overview
    • Hybrid Backup
    • Object Lock (Immutability)
    • MS SQL Server Backup
    • MS Exchange Backup
    • Synthetic Backup
    • About GFS
      • Configure GFS Policy
        • GFS Retention Policy Settings in CLI
      • GFS Policy Usage Examples
      • F.A.Q
    • Forever Forward Incremental Backup
      • Intelligent Retention
    • Client-Side Deduplication
    • Mandatory and Full Consistency Checks
    • Retention Policy
    • File And Folder Backup
      • OneDrive Backup
      • System and Hidden Files Backup
    • Image-Based Backup
    • Full Backup Explained
    • VMware Backup Plan
      • Application-Consistent Backups
      • Pre-Freeze and Post-Thaw Scripts
      • Transaction Logs Processing in Application-Consistent Backups
      • Prepare Guest VM for Application-Consistent Backup
      • Changed Block Tracking for VMware Backups
    • About Hyper-V Backup
      • Hyper-V Virtual Machine Backup
      • Hyper-V Failover Cluster Backup
      • Application-Consistent Backups
      • Prepare Guest VM for Application-Consistent Backup
      • Changed Block Tracking for Hyper-V Backups
    • Legacy Backup Format
      • Backup Format Comparison
      • Hybrid Backup
      • Synthetic Full Backup (Legacy Backup Format)
      • Synthetic Backup for S3-compatible Storage Accounts
      • File-Level Backup (Legacy)
        • Step 1. Backup Route
        • Step 2. Backup Destination (for Local or Cloud Backup)
        • Step 3. Backup Destinations (for Hybrid Backup)
        • Step 4. Plan Name
        • Step 5. Advanced Options
        • Step 6. Backup Source
        • Step 7. Network Shares
        • Step 8. Advanced Filter
        • Step 9. Compression and Encryption Options
        • Step 10. Schedule
        • Step 11. Recurring Schedule
        • Step 12. Retention Policy
        • Step 13. Pre / Post Actions
        • Step 14. Email and System Log Notifications
        • Step 15. Summary
      • Image-Based Backup (Legacy)
        • Step 1. Backup Route
        • Step 2. Backup Destination
        • Step 3. Backup Destinations (for Hybrid Backup)
        • Step 4. Plan Name
        • Step 5. Select Partitions
        • Step 6. Advanced Options
        • Step 7. Compression and Encryption Options
        • Step 8. Retention Policy
        • Step 9. Schedule
        • Step 10. Specify Recurring Schedule
        • Step 11. Pre / Post Actions
        • Step 12. Notifications and System Log Settings
        • Step 13. Summary
      • VMware Backup (legacy)/Step 1. Select the Backup Route
        • Step 2. Select Backup Storage
        • Step 3. Specify the Plan Name
        • Step 4. Select VMware Host Server
        • Step 5. Select Virtual Machines
        • Step 6. Select Virtual Disks
        • Step 7. Compression and Encryption Options
        • Step 8. Retention Policy
        • Step 9. Schedule
        • Step 10. Schedule Full Backup
        • Step 11. Pre / Post Actions
        • Step 12. Notification
        • Step 13. Summary
      • Hyper-V VM Backup (legacy)/Step 1. Backup Route
        • Step 2. Select Backup Storage
        • Step 3. Plan Name
        • Step 4. Select Virtual Machines
        • Step 5. Select Virtual Disks
        • Step 6. Compression & Encryption Options
        • Step 7. Retention Policy
        • Step 8. Schedule
        • Step 9. Advanced Recurring Schedule
        • Step 10. Pre / Post Actions
        • Step 11. Notification
        • Step 12. Summary
    • Backup for Microsoft 365 / Google Workspace
      • Get Started with Backup for Microsoft 365 / Google Workspace
      • Manage Microsoft 365 Backup/ Service Dashboard
        • Account Settings
        • Manage Users
        • Create Mail Archive
        • Export to PST
      • Backup and Restore
        • Outlook Mail Backup
        • Back Up OneDrive
        • Contacts Backup
        • Back up Calendar
        • SharePoint Backup
        • Back up Microsoft Teams
        • Retention Policy in Microsoft 365 Backup
      • Google Backup/Account Setting
        • Manage Google Backup
        • Manage Users
        • Auto-Activate New Users
        • Backup and Restore
          • Back up Gmail
          • Item-Level Restore from Google Drive Backup
          • Back up Contacts
          • Back Up Calendar
          • Back Up Shared Drives
          • Retention Policy in Google Backup
  • Restore Backup Data
    • File-Level Restore
      • Step 1 - Select a Backup Storage
      • Step 2 - Specify the Plan Name
      • Step 3 - Select Data to Restore
      • Step 4. Select Restore Point
      • Step 5 - Select Files to Restore
      • Step 6. Destination
      • Step 7. Specify the Encryption Password
      • Step 8. Schedule Your Restore Plan
      • Step 9. Email Notifications and Event Log Settings
      • Step 10 - Check Network Shares
      • Step 11 - Save and Run Your Restore Plan
    • Image-Based Backup Restore
      • Step 1. Select Backup Storage
      • Step 2. Plan Name
      • Step 3 - Choose Data to Restore
      • Step 4 - Select a Restore Point
      • Step 5. Restore Type
        • Restore to Physical Disk
        • Restore to Virtual Disk
        • Restore to Amazon EC2 Instance, EBS Volume or AMI
          • Enable EC2 on your Amazon Account
          • Granting Required EC2 Permissions
          • Restore to Amazon EC2 Instance
          • Restore to Amazon Machine Image (AMI)
          • Restore to Elastic Block Store (EBS) Volume
        • Restore to Azure Virtual Machine or Data Disk
          • Restore to Azure Virtual Machine
          • Restore to Azure Data Disk
        • Restore to Google Cloud Instance, Image, or Disk
          • Restore to Google Cloud Instance
          • Restore to Google Machine Image
          • Restore to Google Data Disk
      • Step 6. Specify the Temporary Instance
      • Step 7. Select Partitions
      • Step 8. Destination
      • Step 9. Specify the Encryption Password
      • Step 10. Schedule Your Restore Plan
      • Step 11. Notifications and Logging
      • Step 12 - Check Network Shares
      • Step 13 - Save and Run Your Restore Plan
    • VMware Virtual Machine Restore Plan
    • Hyper-V Restore/Step 1. Select Backup to Restore
      • Step 2. Plan Name
      • Step 3. Type of Data
      • Step 4. Select a Restore Point
      • Step 5. Restore Source
      • Step 6. Restore Type
        • Select Virtual Disks
        • Restore Options (Destination)
        • Glacier Smart Restore (Optional)
        • Restore Virtual Machines As
      • Step 7. Encryption Options
      • Step 8. Schedule
      • Step 9. Pre-/Post Actions
      • Step 10. Notifications and Logging
      • Step 11. Check Network Shares
      • Summary
    • MS SQL Server Database Restore
      • Step 1 - Select a Backup Storage
      • Step 2 - Specify the Plan Name
      • Step 3 - Choose Data to Restore
      • Step 4. Select a Restore Point
      • Step 5. Select a SQL Server Instance
      • Step 6. Specify the Source Databases
      • Step 7 - Specify the Target Databases
      • Step 8 - Specify the Restore Options
      • Step 9. Specify the Encryption Password
      • Step 10. Schedule Your Restore Plan
      • Step 11. Customize Email Notifications and System Log Settings
      • Step 12 - Check Network Shares
      • Step 13 - Save and Run Your Restore Plan
    • MS SQL Server Backup Files Restore
      • Step 1 - Select a Backup Storage
      • Step 2 - Specify the Plan Name
      • Step 3 - Choose Data to Restore
      • Step 4. Select a Restore Point
      • Step 5. Specify the Source Databases
      • Step 6 - Specify the Restore Options
      • Step 7. Specify the Encryption Password
      • Step 8. Schedule Your Restore Plan
      • Step 9. Customize Email Notifications and System Log Settings
      • Step 10 - Check Network Shares
      • Step 11 - Save and Run Your Restore Plan
    • Microsoft Exchange Data Restore
      • Item-Level Restore in Microsoft Exchange
      • Restore Microsoft Exchange Files/Databases
        • Step 1 - Select a Backup Storage
        • Step 2 - Specify the Plan Name
        • Step 3 - Choose Data to Restore
        • Step 4. Select a Restore Point
        • Step 5 - Specify the Restore Destination
        • Step 6. Specify the Encryption Password
        • Step 7. Schedule Your Restore Plan
        • Step 8. Notifications and Logging
        • Step 9 - Check Network Shares
        • Step 10 - Save and Run Your Restore Plan
        • Update the Exchange Server Database
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On this page
  • Export to PST for Selected Users
  • Download Exported PST File
  • Delete Exported PST File
  • Fine-Tuned Export for Mail
  • Fine-Tuned Export for Contacts
  • Fine-Tuned Export for Calendar
  1. Backup Format Overview
  2. Backup for Microsoft 365 / Google Workspace
  3. Manage Microsoft 365 Backup/ Service Dashboard

Export to PST

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Last updated 11 months ago

With TrueSecure Backup for Microsoft 365 / Google Workspace Backup you can export Mail, Contacts and Calendars to PST file to ensure the following advantages:

  • Fast and easy method to ensure your email is recoverable in a disaster recovery scenario

  • Simplified cloud data portability

  • Moving “Sensitive” or “Confidential” email off the cloud to a local PST file adds a layer of security.

To perform export to PST, the user must have a valid Microsoft 365 / Google Workspace license.

For the trials the scope of export is limited to 50 items per service.

All PST files are compressed and encrypted in the user cloud storage account. These files will be decrypted and decompressed under download from Management Console. Downloaded PST files can be stored as a local backup of your cloud data and used in offline mode.

Export to PST for Selected Users

To export complete copy of backed up mail, calendars, and contacts for selected users to a PST file, proceed as follows:

  1. On the Users page select the required user or multiple users. Consider that a separate export task will be created for each user, and, accordingly, a separate PST file will be created for each user.

  2. Click Export to PST above the grid

  3. On the side panel select the scope to be exported for the selected user

To export selected messages, calendars, contacts, use item-level export of individual mailboxes, folders, and email messages as described below.

  1. Once you are done, click Export. You will be notified about the export job creating event.

After the export is complete, you will be notified by email. You can find links to download exported PST files on Reporting > Export Results.

Download Exported PST File

You can download the exported PST file file using your product dashboard. Navigate to the Reporting > Export Results.

Click the download icon in the PST file entry to download the exported file.

In case the PST file is protected by password, you can also click the path icon to copy the path to the folder on backup storage where the exported PST file is stored.

If no retention policy is configured, exported PST files will have no storage period limit. Consider to remove exported PST file after download is complete in this case.

Delete Exported PST File

You can delete the exported PST file if the file is no longer needed. Navigate to the Reporting > Export Results and click the delete icon after the download link in the task entry to delete exported PST file.

Fine-Tuned Export for Mail

Item-Level Export

You can export to PST specific messages in specific mail folder of the specific user. To back up only selected mail messages, perform the following:

  1. On the Mail, select a required user, then select the desired folder. By default, the Inbox folder is displayed, the rest of the mail folders are sorted according to the Exchange Online order. You can type the part of the folder name to speed up navigation. This search works on the fly, you can speed up the processing of the long folder lists.

  2. The list of messages might be very long and hard to manage. Use Enter Search Request box above this list to look for items matching the certain criteria.

  3. Select mail messages you want to export

  4. Click the Export to PST. You will be notified about the export job creating event.

After the export is complete, you will be notified by email. You can find links to download exported PST files on Reporting > Export Results.

Folder-Level Export

You can export to PST specific mail folders of the specific user. To back up only selected the mail folder, perform the following:

  1. On the Mail, select a required user, then select the desired folder. By default, the Inbox folder is displayed, the rest of the mail folders are sorted according to the Exchange Online order. You can type the part of the folder name to speed up navigation. This search works on the fly, you can speed up the processing of the long folder lists.

  2. Click Folder, than click the Export Folder to PST. You will be notified about the export job creating event.

After the export is complete, you will be notified by email. You can find links to download exported PST files on Reporting > Export Results.

Fine-Tuned Export for Contacts

Item-Level Export

You can export to PST specific contacts in specific folder of the specific user. To back up only selected contacts, perform the following:

  1. On the Contacts, select a required user, then select the desired folder.

  2. The list of contacts might be very long and hard to manage. Use Enter Search Request box above this list to look for items matching the certain criteria.

  3. Select contacts you want to export

  4. Click the Export to PST. You will be notified about the export job creating event.

After the export is complete, you will be notified by email. You can find links to download exported PST files on Reporting > Export Results.

Folder-Level Export

You can export to PST specific folders of the specific user. To back up only selected the mail folder, perform the following:

  1. On the Contacts, select a required user, then select the desired folder. By default, the Inbox folder is displayed, the rest of the mail folders are sorted according to the Exchange Online order. You can type the part of the folder name to speed up navigation. This search works on the fly, you can speed up the processing of the long folder lists.

  2. Click Folder, than click the Export Folder to PST. You will be notified about the export job creating event.

After the export is complete, you will be notified by email. You can find links to download exported PST files on Reporting > Export Results.

Fine-Tuned Export for Calendar

Item-Level Export

You can export to PST specific messages in specific mail folder of the specific user. To back up only selected calendar events, perform the following:

  1. On the Calendar, select a required user, then select the desired calendar event.

  2. The list of calendar events might be very long and hard to manage. Use Enter Search Request box above this list to look for items matching the certain criteria.

  3. Select calendar event you want to export and click on it

  4. Click the Export to PST. You will be notified about the export job creating event.

After the export is complete, you will be notified by email. You can find links to download exported PST files on Reporting > Export Results.

Calendar-Level Export

You can export to PST specific calendars of the specific user. To back up only selected the calendars, perform the following:

  1. On the Calendar, select a required user, then select the desired calendars

  2. Click Export to PST button. You will be notified about the export job creating event.

After the export is complete, you will be notified by email. You can find links to download exported PST files on Reporting > Export Results.

Select Mail to export Mail. You can specify the custom period to limit the scope of export. To export selected mail messages or folders to

Select Contacts to export contacts. To export selected contacts or folders refer to

Select Calendar to export calendars. To export selected events or calendars refer to

You can monitor the export task processing using the .

You can configure retention policy for exported PST files with Keep PST Files For setting as described in .

To view the progress of the created export job, open the .

To view the progress of the created export job, open the .

To view the progress of the created export job, open the . In Actions, select Task Manager.

To view the progress of the created export job, open the .

To view the progress of the created export job, open the .

To view the progress of the created export job, open the .

Fine-Tuned Export for Mail
Fine-Tuned Export for Contacts
Fine-Tuned Export for Calendar
Task Manager
Account Settings
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